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Customer Relationship Management at the Speed of light,

Greenberg, Paul

Customer Relationship Management at the Speed of light, Social CRM Strategies, tools and techniques for Engaging your Customers Paul Greenberg - 4th ed - New Delhi Tata McGraw Hill Education 2010 - xxvi; 662p. 24cm

Includes,Figures,Tables,Appendix, Index

ISBN: 9780070702523

Subjects--Topical Terms:
Customer Relationship Management

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