Goa University

The CRM handbook

Dyche, Jill

The CRM handbook A business guide to customer relationship management Jill Dyche - Delhi Pearson Education 2005 - 331p 24 cm - Addison-Wesley Information Technology Series .

includes references, glossary and index

8178085682


customer relationship management

Designed & Maintained by: Goa University (GU Library)
Contact: System Analyst :ans @unigoa.ac.in


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