The CRM handbook
Dyche, Jill
The CRM handbook A business guide to customer relationship management Jill Dyche - Delhi Pearson Education 2005 - 331p 24 cm - Addison-Wesley Information Technology Series .
includes references, glossary and index
8178085682
customer relationship management
The CRM handbook A business guide to customer relationship management Jill Dyche - Delhi Pearson Education 2005 - 331p 24 cm - Addison-Wesley Information Technology Series .
includes references, glossary and index
8178085682
customer relationship management