Normal view MARC view ISBD view

Assessing service quality: satisfying the expectations of library customers (Record no. 118432)

MARC details
000 -LEADER
fixed length control field	00416 a2200133 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	9788170005766(hb)
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	025.5 HER-ALT
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Hernon, Peter
245 ## - TITLE STATEMENT
Title	Assessing service quality: satisfying the expectations of library customers
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc	New Delhi:
Name of publisher, distributor, etc	Ess Ess Publications,
Date of publication, distribution, etc	2009.
300 ## - PHYSICAL DESCRIPTION
Extent	xvii, 243 p.
Dimensions	28 cm.
500 ## - GENERAL NOTE
General note	Includes bibliography and index.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name	Altman, Ellen
952 ## - LOCATION AND ITEM INFORMATION (KOHA)
Koha normalized classification for sorting	025_500000000000000_HERALT
Koha itemnumber	153713
952 ## - LOCATION AND ITEM INFORMATION (KOHA)
Koha normalized classification for sorting	025_500000000000000_HERALT
Koha itemnumber	176953

Holdings
Withdrawn status	Lost status	Damaged status	Not for loan	Home library	Current library	Shelving location	Date acquired	Cost, normal purchase price	Total Checkouts	Full call number	Barcode	Date last seen	Price effective from	Koha item type	Source of classification or shelving scheme
				Goa University Library	Goa University Library	General Stacks	02/24/2015	1225.00		025.5 HER-ALT	158113	02/24/2015	02/24/2015	Books
				Goa University Library	Goa University Library	General Stacks	12/16/2019	1225.00		025.5 HER-ALT	178323	12/16/2019	12/16/2019	Books	Dewey Decimal Classification