CRM at the speed sof light : Capturing and keeping customers in internet real time (Record no. 84477)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00404nam#a2200145ua#4500 |
| 001 - CONTROL NUMBER | |
| control field | GOACATREC84554 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | |
| 245 00 - TITLE STATEMENT | |
| Title | CRM at the speed sof light : Capturing and keeping customers in internet real time |
| 100 00 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Greenberg, Paul |
| Relator term | Author |
| 250 00 - EDITION STATEMENT | |
| Edition statement | 2nd ed |
| 260 00 - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc | Tata McGraw Hill |
| Place of publication, distribution, etc | New Delhi |
| Date of publication, distribution, etc | 2003 |
| 020 00 - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0070532508 |
| 300 00 - PHYSICAL DESCRIPTION | |
| Extent | xvi, 480p |
| Dimensions | 23cm |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relationship |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
| Koha normalized classification for sorting | 658_812000000000000_GRECRM |
| Koha itemnumber | 92881 |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
| Koha normalized classification for sorting | 658_812000000000000_GRECRM |
| Koha itemnumber | 92882 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Date checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Goa University Library | Goa University Library | General Stacks 2 | 08/01/2004 | 1 | 658.812 GRE/CRM | 103873 | 06/18/2024 | 07/25/2023 | 02/20/2012 | Books | ||||
| Goa University Library | Goa University Library | MFS Book Bank | 05/17/2005 | 658.812 GRE/CRM | 105020 | 02/20/2012 | 02/20/2012 | Books |