MARC details
| 000 -LEADER |
|---|
| fixed length control field |
00816nam#a2200217ua#4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
GOACATREC90227 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
970606s1998 nyua b 001 0 eng |
| 245 00 - TITLE STATEMENT |
|---|
| Title |
Services marketing / |
| Statement of responsibility, etc |
Kenneth E. Clow & David L.Kurtz |
| Remainder of title |
Operation, management and strategy |
| 856 00 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
<a href="http://www.loc.gov/catdir/bios/wiley044/97025315.html">http://www.loc.gov/catdir/bios/wiley044/97025315.html</a> |
| 856 00 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
<a href="http://www.loc.gov/catdir/description/wiley037/97025315.html">http://www.loc.gov/catdir/description/wiley037/97025315.html</a> |
| 856 00 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
<a href="http://www.loc.gov/catdir/toc/onix04/97025315.html">http://www.loc.gov/catdir/toc/onix04/97025315.html</a> |
| 100 00 - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Clow, Kenneth E. |
| Relator term |
Author |
| 250 00 - EDITION STATEMENT |
|---|
| Edition statement |
2nd ed |
| 260 00 - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Name of publisher, distributor, etc |
Biztantra, |
| Place of publication, distribution, etc |
New Delhi : |
| Date of publication, distribution, etc |
2003 |
| 020 00 - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
8177223763 |
| 300 00 - PHYSICAL DESCRIPTION |
|---|
| Extent |
xii, 460 p. : |
| Other physical details |
ill. ; |
| Dimensions |
25 cm. |
| 700 00 - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Kurtz, David L. |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Service industries |
| General subdivision |
Marketing. |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Customer services. |
| 504 00 - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
Includes bibliographical references and index. |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) |
|---|
| Koha normalized classification for sorting |
658_800000000000000_CLOKUR |
| Koha itemnumber |
98891 |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) |
|---|
| Koha normalized classification for sorting |
658_800000000000000_CLOKUR |
| Koha itemnumber |
98892 |
