Help Desk Management in a Week (Record no. 90447)
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000 -LEADER | |
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fixed length control field | 00389nam#a2200145ua#4500 |
001 - CONTROL NUMBER | |
control field | GOACATREC90827 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | |
245 00 - TITLE STATEMENT | |
Title | Help Desk Management in a Week |
Statement of responsibility, etc | Jacqueline Chapman |
100 00 - MAIN ENTRY--PERSONAL NAME | |
Personal name | Chapman, Jacqueline |
Relator term | Author |
260 00 - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Name of publisher, distributor, etc | Holder and Stoughton |
Place of publication, distribution, etc | London |
Date of publication, distribution, etc | 2003 |
020 00 - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 0340849746 |
300 00 - PHYSICAL DESCRIPTION | |
Extent | 96 |
Dimensions | 20cm |
650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Recuiting, Training and Managing |
650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Communication |
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