Customer Relationship Management Alok kumar Concepts & application
Material type: TextPublication details: Dreamtech Press New Delh 2010Description: xiii; 350p. 21cmISBN:- 9788177226225
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Books | Goa University Library General Stacks 2 | 658.812 KUM/Cus (Browse shelf(Opens below)) | Available | 133958 |
Browsing Goa University Library shelves, Shelving location: General Stacks 2 Close shelf browser (Hides shelf browser)
658.812 KAU/Rel Relationship marketing | 658.812 KES/Mea Measuring and Managing Customer Satisfaction | 658.812 KIN/Fin Financial Claims and Derivatives | 658.812 KUM/Cus Customer Relationship Management | 658.812 LEP-MOL Auditing your customer service | 658.812 MAT-KEN Creating value : Shaping tomorrow s business | 658.812 MAT-KEN Creating value : Shaping tomorrow s business |
includes figures, tables, Appendix and Cases
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