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Learn Six Sigma for Service. Michael L. George How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions.
Material type:
TextPublication details: tata McGrall-Hill Publishing Company Limited New Delhi 2003Description: xiv, 386p 23cmISBN: - 0070582580
| Item type | Current library | Call number | Status | Date due | Barcode | |
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Goa University Library MBA Book Bank | 658.812 GED/Lea (Browse shelf(Opens below)) | Available | 108186 |
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| 658.812 DYC/Crm The CRM handbook | 658.812 DYC/Crm The CRM handbook | 658.812 DYC/Crm The CRM handbook | 658.812 GED/Lea Learn Six Sigma for Service. | 658.812 GUM/Tot Total Relationship marketing | 658.812 KAP/Bra Brand serve | 658.812 KUM/Cus Customer Relationship Management |
includes index
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