TY  - BOOK
AU  - Havey, Michael
TI  - Essential business process modeling
SN  - 9788184040105
PY  - 2005///
CY  - Mumbai
PB  - Shroff Publishers and Distibutors
KW  - Management information systems
N1  - Theory in practice.--Cover; Includes bibliographical references and index
UR  - http://www.loc.gov/catdir/enhancements/fy0715/2006274943-d.html
ER  -