TY - BOOK AU - Breithaupt, Tim. TI - 10 steps to sales success: the proven system that can shorten the selling cycle, double your close ratio, and significantly increase your income SN - 0230637035 PY - 2009/// CY - New Delhi PB - Macmillan Publishers KW - Selling N1 - Includes bibliographical references (p. 259-261) and index ER -