TY - BOOK AU - Futrell, Charles M. TI - Fundamentals of Selling: Customers for life through service SN - 9780071285445 PY - 2009/// CY - Boston, NY PB - McGraw-Hill KW - Marketing N1 - Includes index includes, Exhibits, Appendix-A,B,C,D,E, Glossary-Terms, Credit- Photos, Index. ER -