TY  - BOOK
AU  - Brocke, jan Vom
AU  - Rosemann, Michael
TI  - Handbook on Business Process management Vol 1: Introduction, methods, and Information systems
SN  - 9783642004155
PY  - 2010///
CY  - Berlin
PB  - Springer- Verlag
KW  - Business Process Management
N1  - Includes,Figures,Tables,  References, Index
ER  -