TY  - BOOK
AU  - Brocke, Jan Vom
AU  - Rosemann, Michael
TI  - Handbook on Business Process  Management Vol 2: Strategic Alignment, Governance, People and Culture
SN  - 9783642019814
PY  - 2010///
CY  - Berlin
PB  - Springer- Verlag
KW  - Business Process Management
N1  - Includes,Figures, tables, References, index
ER  -