TY  - BOOK
AU  - Quintanilla, Kelly M.
AU  - Wahl, Shawn T.
TI  - Business and professional communication: keys for workplace excellence
SN  - 9788132106241
PY  - 2011///
CY  - New Delhi
PB  - Sage Publications India Pvt. Ltd.
KW  - Business communication
N1  - Includes tables, photos, refrences and index
ER  -