TY - BOOK AU - Singh,Dalip TI - Emotional intelligence at work: a professional guide SN - 0761935320 (pbk.) AV - HF5548.8 .S526 2006 U1 - 158.7 SIN/Emo 22 PY - 2011/// CY - New Delhi, Thousand Oaks, Calif. PB - Response Books KW - Psychology, Industrial KW - Emotional intelligence N1 - Includes bibliographical references (p. [223]-225) and index; Emotional intelligence: the concept -- Emotional intelligence and your personality -- Can EQ be developed? -- Emotional skills that managers should learn -- Emotional intelligence: the empirical evidence -- Guidelines for training and development -- Guidelines for training and development -- Know your EQ: emotional quotient test UR - http://www.loc.gov/catdir/toc/ecip0620/2006030036.html UR - http://www.loc.gov/catdir/enhancements/fy0712/2006030036-d.html ER -