TY - GEN AU - Guirdham, Maureen TI - Work communication : mediated and face-to-face practices SN - 9781137351449 (pb) U1 - 615.7 GUI/Wor PY - 2015/// CY - UK PB - Palgrave Macmillan KW - Work communication N1 - Includes references, glossary & index ER -