TY - BOOK AU - Drozdenko, Ronald G. TI - Optimal database marketing: strategy, development, and data mining SN - 0761923578 (acidfree paper) PY - 2002/// CY - Thousand Oaks, Calif. PB - Sage Pub. KW - Database marketing KW - Electronic commerce N1 - Includes bibliographical references (p. 383-385) and indexes ER -