TY  - BOOK
AU  - Kanji, Gopal K.
AU  - Asher, Mike
TI  - Total quality management process: A systematic approach
SN  - 8185985243
PY  - 1995///
CY  - Madras
PB  - Productivity Press
KW  - total quality
KW  - management
N1  - includes bibliography and index
ER  -