TY  - BOOK
AU  - Clarke, Boyd.
TI  - The leader's voice: how your communication can inspire action and get results! 
SN  - 817722185X
PY  - 2006///
CY  - New Delhi
PB  - Biztantra
KW  - Leadership
KW  - Communication in organizations
KW  - Interpersonal communication
N1  - Includes bibliographical references (p. 161-168)
ER  -