TY - BOOK AU - Singhal, Divya AU - Singhal, K.R. TI - Implementing ISO 9001 : 2000: Quality Managment System : A Reference Guide SN - 9788120335974 PY - 2008/// CY - New Delhi PB - Prentice Hall of India KW - Quality Management KW - ISO 9001 : 2000 N1 - Includes Appendix A to E, Bibliography and Index ER -