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	1.	Crisis Communications A Casebook Approach by Fearn-Banks, Kathleen Edition: 4th Edition Publication details: New York Routledge 2011 Availability: Items available for loan: Goa University Library (1)Call number: 659.2 FEA/Cri. Add to cart (remove)
	2.	Crisis communications : a casebook approach / Kathleen Fearn-Banks. by Fearn-Banks, Kathleen Series: Routledge communication series Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Routledge, 2011 Availability: Items available for loan: Goa University Library (1)Call number: 659.2 FEA/Cri. Add to cart (remove)

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