Customer care excellence Sarah Cook How to create an effective customer focus
Material type: TextPublication details: Kogan Page India Pvt. Ltd., New Delhi 2004Edition: 4th edDescription: vi, 248p 23 cmISBN:- 8175542055
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Books | Goa University Library MBA Book Bank | 658.812 COO/Cus (Browse shelf(Opens below)) | Available | 108506 | ||
Books | Goa University Library General Stacks 2 | 658.812 COO/Cus (Browse shelf(Opens below)) | Available | 103428 |
includes references and index
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