The big book of customer service training games : Peggy Carlaw, Vasudha Kathleen Deming. quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers /

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TextPublication details: Tata McGraw-Hill, New Delhi : 2004Description: xiv, 209 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Goa University Library General Stacks 2	658.812 CAR-DEM (Browse shelf(Opens below))	Available		115108

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