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	1.	No cover image available No cover image available Customer relationship management by Mohamed, H Sagdevan, A Material type: Text Publication details: New Delhi Vikas Publishing House 2002 Availability: Items available for loan: Goa University Library (1)Call number: 658.812 MOH-SAG. Add to cart (remove)
	2.	CRM - The new face of marketing by Garikaparthi, Madhavi Series: Management series Material type: Text Publication details: Hyderabad ICFAI Press 2002 Availability: Items available for loan: Goa University Library (1)Call number: 658.812 GAR/Crm. Add to cart (remove)
	3.	Relationship Management:The Master Way by Fernandez, Ignatius Material type: Text Publication details: Mumbai English Edition Publishers 2003 Availability: Items available for loan: Goa University Library (1)Call number: 658.315 FER/Rel. Add to cart (remove)
	4.	Relationship management in 21st century organizations Viney Kirpal by Kirpal, Viney [Author] Material type: Text Publication details: Mumbai Vakils, Feffer and Simons 1999 Availability: Items available for loan: Goa University Library (1)Call number: 658.3145 KIR-SIN. Add to cart (remove)
	5.	The CRM handbook Jill Dyche A business guide to customer relationship management by Dyche, Jill [Author] Series: Addison-Wesley Information Technology Series Material type: Text Publication details: Delhi Pearson Education 2005 Availability: Items available for loan: Goa University Library (20)Call number: 658.812 DYC/Crm, ... Add to cart (remove)
	6.	Client Relationship Management David A. Po-Chedley Using relationship management and project service excellence to create a competitive advantages by Po-Chedley, David A [Author] Material type: Text Publication details: Mumbai Jaico Publishing house 2003 Availability: Items available for loan: Goa University Library (1)Call number: 658.812 POC/Cli. Add to cart (remove)
	7.	Understanding CRM R.S. Prasad Present and future by Prasad, R.S [Author] Material type: Text Publication details: Hyderabad ICFAI University Press 2005 Availability: Items available for loan: Goa University Library (1)Call number: 658.812 PRA/Und. Add to cart (remove)
	8.	Customer relationship management G. Shainesh A strategic perspective by Shainesh, G [Author] Sheth, Jagdish N Material type: Text Publication details: Delhi Macmillan India Ltd., 2006 Availability: Items available for loan: Goa University Library (2)Call number: 658.812 SHA-SHA, ... Add to cart (remove)
	9.	No cover image available No cover image available The CRM handbook Jill Dyche A business guide to customer relationship management by Dyche, Jill [Author] Series: Addison-Wesley Information Technology Series Material type: Text Publication details: Delhi Pearson Education 2008 Availability: Items available for loan: Goa University Library (20)Call number: 658.812 DYC/Crm, ... Add to cart (remove)
	10.	Total Relationship Management Mosad Zineldin by Zineldin, Mosad [Author] Material type: Text Publication details: New Delhi Overseas Press India Pvt.Ltd. 2006 Availability: Items available for loan: Goa University Library (1)Call number: 658.4013 ZIN/Tot. Add to cart (remove)
	11.	Customer relationship management G. Shainesh A strategic perspective by Shainesh, G [Author] Sheth, Jagdish N Material type: Text Publication details: Chennai Macmillan India Ltd., 2009 Availability: Items available for loan: Goa University Library (25)Call number: 658.812 SHA-SHE, ... Add to cart (remove)
	12.	Customer Relationship Management at the Speed of light, Paul Greenberg Social CRM Strategies, tools and techniques for Engaging your Customers by Greenberg, Paul [Author] Edition: 4th ed Material type: Text Publication details: New Delhi Tata McGraw Hill Education 2010 Availability: Items available for loan: Goa University Library (2)Call number: 658.812 GRE/Cus, ... Add to cart (remove)
	13.	Customer Relationship Management Alok kumar Concepts & application by kumar, Alok [Author] Sinha, Chhabi Sharma, Rakesh Material type: Text Publication details: New Delh Dreamtech Press 2010 Availability: Items available for loan: Goa University Library (1)Call number: 658.812 KUM/Cus. Add to cart (remove)
	14.	Customer Relationship Management Concepts and Applications by Kumar, Alok Sinha,Chhabi [Jt. Author] Sharma, Rakesh [Jt. Author] Publication details: New Delhi Biztantra 2011 Availability: Items available for loan: Goa University Library (30)Call number: 658.812 KUM/Cus, ... Add to cart (remove)
	15.	Business Analytics Applications to Consumer Marketing by Kuruganti, Sandhya [Author ] Basu,Himdol [Author ] Publication details: Tamil Nadu: Mc Graw Hill, 2020 Availability: Items available for loan: Goa University Library (1)Call number: 658.401 KUR-BAS. Add to cart (remove)

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