| 000 | 00553nam#a2200157ua#4500 | ||
|---|---|---|---|
| 001 | GOACATREC104887 | ||
| 008 | |||
| 245 | 0 | 0 |
_aCustomer Relationship Management at the Speed of light, _cPaul Greenberg _bSocial CRM Strategies, tools and techniques for Engaging your Customers |
| 100 | 0 | 0 |
_aGreenberg, Paul _eAuthor |
| 250 | 0 | 0 | _a4th ed |
| 260 | 0 | 0 |
_bTata McGraw Hill Education _aNew Delhi _c2010 |
| 020 | 0 | 0 | _a9780070702523 |
| 300 | 0 | 0 |
_axxvi; 662p. _c24cm |
| 650 | 0 | 0 | _aCustomer Relationship Management |
| 504 | 0 | 0 | _aIncludes,Figures,Tables,Appendix, Index |
| 999 |
_c104275 _d104275 |
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