000 00595 a2200145 4500
020 _a9788125041634
082 _a651.73 TAY/Tel
100 _aTaylor, Ken
245 _aFifty ways to improve your telephoning and teleconferencing skills (with CD)
_cKen Taylor
260 _aHyderabad;
_bOrient Blackswan Private Ltd.;
_c2011
300 _aix; 160p.
_bPaperback;
_c24 cm.
_ewith CD
500 _aIncludes conclusion, audio scripts and the English alphabet and the ICAO alphabet
650 _aTelephone call - basics, messages
650 _aConference calls-organisations, participation, involvement
999 _c109126
_d109126