000 | 00595 a2200145 4500 | ||
---|---|---|---|
020 | _a9788125041634 | ||
082 | _a651.73 TAY/Tel | ||
100 | _aTaylor, Ken | ||
245 |
_aFifty ways to improve your telephoning and teleconferencing skills (with CD) _cKen Taylor |
||
260 |
_aHyderabad; _bOrient Blackswan Private Ltd.; _c2011 |
||
300 |
_aix; 160p. _bPaperback; _c24 cm. _ewith CD |
||
500 | _aIncludes conclusion, audio scripts and the English alphabet and the ICAO alphabet | ||
650 | _aTelephone call - basics, messages | ||
650 | _aConference calls-organisations, participation, involvement | ||
999 |
_c109126 _d109126 |