000			00529 a2200181 4500
020			_a9781422161975(pb)
082			_a658.56 PIN-GIL
100			_aPine, B. Joseph
245			_aThe experience economy
260			_aBoston: _bHarvard Business Review Press; _c2011
300			_axxvii, 359 p. _c20 cm.
500			_aIncludes bibliographical references and index.
650			_aProduct management
650			_aMarketing
650			_aDiversification in industry
650			_aCustomer services
700			_aGilmore, James H.
999			_c115435 _d115435