000			00392 a2200145 4500
999			_c129535 _d129535
020			_a019945616X
020			_a978019945661
082			_a658.8 JAU-DUT
100			_aJauhari, Vinnie
245			_aServices Marketing: Text and Cases - 2nd ed.
260			_aNew Delhi: _bOxford University Press, _c2018.
300			_axx, 578 p. _c24 cm.
500			_aIncludes index.
700			_aDutta, Kirti