| 000 | 00339 a2200133 4500 | ||
|---|---|---|---|
| 999 |
_c129536 _d129536 |
||
| 020 | _a0195667581(pb) | ||
| 020 | _a9780195667585 | ||
| 082 | _a658.8 APT/Ser | ||
| 100 | _aApte, Govind | ||
| 245 | _aServices Marketing | ||
| 260 |
_aNew Delhi: _bOxford University Press, _c2014. |
||
| 300 |
_axi, 440 p. _c24 cm. |
||
| 500 | _aIncludes index. | ||