| 000 | 00374nam#a2200133ua#4500 | ||
|---|---|---|---|
| 001 | GOACATREC66559 | ||
| 900 | 0 | 0 | _a19990929 |
| 901 | 0 | 0 | _aENG |
| 245 | 0 | 0 | _aUsing Role Relationship Dimensions to Predict Forms of Complaint Behaviour of Service Customers |
| 100 | 0 | 0 | _aGoodwin, Cathy |
| 902 | 0 | 0 | _a658.8343 |
| 903 | 0 | 0 | _a70665 |
| 260 | 0 | 0 |
_aBerkeley _bUniversity of California _c1986 |
| 999 |
_c66599 _d66599 |
||