000 00396nam#a2200169ua#4500
001 GOACATREC83243
900 0 0 _a20030528
901 0 0 _aENG
020 0 0 _a8186299351
245 0 0 _ae-CRM : Business and system frontiers
100 0 0 _aJaiswal, M
700 0 0 _aKaushik, Anjali
902 0 0 _a658.812
650 0 0 _aCustomer relationship
903 0 0 _a98945
260 0 0 _aNew Delhi
_bAsian Books
_c2002
999 _c83166
_d83166