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| 001 | GOACATREC83733 | ||
| 900 | 0 | 0 | _a20030620 |
| 901 | 0 | 0 | _aENG |
| 020 | 0 | 0 | _a9812406034 |
| 245 | 0 | 0 | _aEssentials of services marketing : Concepts, strategies and cases |
| 250 | 0 | 0 | _a2nd ed |
| 100 | 0 | 0 | _aHoffman, K |
| 700 | 0 | 0 | _aBateson, John |
| 902 | 0 | 0 | _a658.8 |
| 650 | 0 | 0 | _aServices marketing |
| 903 | 0 | 0 | _a96867 |
| 260 | 0 | 0 |
_aSingapore _bThomson _c2002 |
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_c83656 _d83656 |
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