| 000 | 00483nam#a2200169ua#4500 | ||
|---|---|---|---|
| 001 | GOACATREC91209 | ||
| 008 | |||
| 245 | 0 | 0 |
_aCustomers Service Best Practices _cEdited by Ron Zemke, John A. Woods _bCase Studies and Strategies |
| 260 | 0 | 0 |
_bJaico Publicing House _aMumbai _c2004 |
| 020 | 0 | 0 | _a8179921816 |
| 300 | 0 | 0 |
_axvi, 475 _c25cm |
| 700 | 0 | 0 | _aRon Zemke |
| 700 | 0 | 0 | _aJohn A. Woods |
| 650 | 0 | 0 | _aCustemer Service |
| 650 | 0 | 0 | _aOrganizational Performance |
| 504 | 0 | 0 | _aincludsAppendix |
| 999 |
_c90822 _d90822 |
||