Goa University

Services marketing : Integrating customer focus across the firm

Zeithaml, Valarie

Services marketing : Integrating customer focus across the firm - 3rd ed - New Delhi Tata McGraw Hill 2003

0070530424


Service industries - marketing
Customer services

Designed & Maintained by: Goa University (GU Library)
Contact: System Analyst :ans @unigoa.ac.in


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