MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01495cam a22003734a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
14407433 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20240712104454.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
060609s2006 enka b 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
|---|
| LC control number |
2006045832 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
1860946690 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781860946691 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(OCoLC)ocm70129194 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
DLC |
| Transcribing agency |
DLC |
| Modifying agency |
BAKER |
| -- |
BTCTA |
| -- |
YDXCP |
| -- |
BWKUK |
| -- |
DLC |
| 042 ## - AUTHENTICATION CODE |
|---|
| Authentication code |
pcc |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HF5415.153 |
| Item number |
.I586 2006 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.575 EDV/Inv |
| Edition number |
22 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Edvardsson, Bo |
| 9 (RLIN) |
5533 |
| 245 00 - TITLE STATEMENT |
|---|
| Title |
Involving customers in new service development / |
| Statement of responsibility, etc |
editors, Bo Edvardsson ... [et al.]. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
London : |
| Name of publisher, distributor, etc |
Imperial College Press ; |
| Place of publication, distribution, etc |
Hackensack, NJ ; |
| -- |
London : |
| Name of publisher, distributor, etc |
Distributed by World Scientific Publishing Co., |
| Date of publication, distribution, etc |
c2006. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
viii, 323 p. : |
| Other physical details |
ill. ; |
| Dimensions |
24 cm. |
| 440 #0 - SERIES STATEMENT/ADDED ENTRY--TITLE |
|---|
| Title |
Series on technology management ; |
| Volume number/sequential designation |
v. 11 |
| 9 (RLIN) |
5534 |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
Includes bibliographical references and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
New products |
| General subdivision |
Management. |
| 9 (RLIN) |
5535 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Customer relations. |
| 9 (RLIN) |
5536 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Service industries |
| General subdivision |
Management. |
| 9 (RLIN) |
5537 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Creative ability in business. |
| 9 (RLIN) |
5538 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Edvardsson, Bo, |
| Dates associated with a name |
1952- |
| 9 (RLIN) |
5539 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Gustafsson, Anders |
| 9 (RLIN) |
5540 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Kristensson, Per |
| 9 (RLIN) |
5541 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Magnusson, Peter |
| 9 (RLIN) |
5542 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Matthing, Jones |
| 9 (RLIN) |
5543 |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) |
|---|
| a |
7 |
| b |
cbc |
| c |
orignew |
| d |
1 |
| e |
ocip |
| f |
20 |
| g |
y-gencatlg |
| 955 ## - COPY-LEVEL INFORMATION (RLIN) |
|---|
| Classification number, CCAL (RLIN) |
pc25 2006-06-09 to ASCD |
| -- |
jf04 2006-06-12 to SSCD/BE (HD?) |
| Copy status, CST (RLIN) |
sb15 2006-06-15 |
| Classification number, CCAL (RLIN) |
aa05 2006-06-15 |
| -- |
ps04 2007-02-08 2 copies rec'd., to CIP ver. |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) |
|---|
| Koha normalized classification for sorting |
658_575000000000000_EDV_INV |
| Koha itemnumber |
192042 |
