Customer relationship management / (Record no. 88145)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00604nam#a2200181ua#4500 |
| 001 - CONTROL NUMBER | |
| control field | GOACATREC88498 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 020326s2002 nyua 001 0 eng d |
| 245 00 - TITLE STATEMENT | |
| Title | Customer relationship management / |
| Statement of responsibility, etc | Kristin Anderson, Carol Kerr. |
| 856 00 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="http://www.loc.gov/catdir/description/mh051/2002277589.html">http://www.loc.gov/catdir/description/mh051/2002277589.html</a> |
| 100 00 - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Anderson, Kristin, |
| Dates associated with a name | 1962- |
| Relator term | Author |
| 260 00 - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc | Tata McGraw-Hill, |
| Place of publication, distribution, etc | New Delhi : |
| Date of publication, distribution, etc | 2003 |
| 020 00 - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 00048631X |
| 300 00 - PHYSICAL DESCRIPTION | |
| Extent | xii, 164 p. : |
| Other physical details | ill. ; |
| Dimensions | 23 cm. |
| 700 00 - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Kerr, Carol. |
| 650 00 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations. |
| 504 00 - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes index. |
| 440 00 - SERIES STATEMENT/ADDED ENTRY--TITLE | |
| Title | Briefcase books series |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
| Koha normalized classification for sorting | 658_812000000000000_ANDKER |
| Koha itemnumber | 96358 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Goa University Library | Goa University Library | General Stacks 2 | 04/26/2005 | 658.812 AND-KER | 105072 | 02/20/2012 | 02/20/2012 | Books |