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Total quality management : John S. Oakland. text with cases /
Material type:
TextPublication details: Butterworth-Heinemann, Burlington, MA : 2005Edition: 3rd edDescription: x, 483p. 24 cmISBN: - 8181479912
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Goa University Library MBA Book Bank | 658.4013 OAK/Tot (Browse shelf(Opens below)) | Available | 111776 |
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| 658.4013 LES/Man Managers handbook of total quality learning | 658.4013 NAA-ARI Total quality management | 658.4013 NAA-ARI Total quality management | 658.4013 OAK/Tot Total quality management : | 658.4013 SIN/Cre Creating customer-driven quality | 658.4013 THO/Des Designing feedback / | 658.402 HUM/Bui Building a team-based organization |
Includes bibliographical references and index.
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