Your search returned 13 results.

Services Marketing:Integrating customer focus across the firm by Zeithaml, Valarie Publication: Boston Irwin McGraw-Hill Availability: Items available: General Stacks 2 (25),
Services marketing : Integrating customer focus across the firm by Zeithaml, Valarie Publication: New Delhi Tata McGraw Hill 2003 Date: 2003 Availability: Items available: General Stacks 2 (1),
Services marketing / Operation, management and strategy by Clow, Kenneth E. Publication: New Delhi : Biztantra, 2003 . xii, 460 p. : 25 cm. Date: 2003 Availability: Items available: MBA Book Bank (2),
How to get clients / by Slutsky, Jeff, Publication: New York, NY : Warner Books, 1992 . xiv, 242 p. : 21 cm. Date: 1992 Availability: Items available: MBA Book Bank (1),
The turbocharged company : igniting your business to soar ahead of the competition / by Goddard, Larry. Publication: Aldershot, Eng. : Gower, 1996 . ix, 305 p. : 24 cm. Date: 1996 Availability: Items available: MBA Book Bank (1),
May I help you? : great customer service for small business / by Mercer, Jillian. Publication: Australia : Allen & Unwin, 2004 . xiii, 138 p. ; , Includes index. 21 cm. Date: 2004 Availability: Items available: MBA Book Bank (1),
Best face forward : why companies must improve their service interfaces with customers / by Rayport, Jeffrey F. Publication: Boston, Mass. : Harvard Business School Press, 2005 . xxi, 262 p. : 25 cm. Date: 2005 Availability: Items available: MBA Book Bank (1),
Customers for life : how to turn that one-time buyer into a lifetime customer / by Sewell, Carl. Publication: New York : Currency Book, 2002 . xxv, 210 p. : , A Currency book--T.p. verso. 21 cm. Date: 2002 Availability: Items available: MBA Book Bank (1),
The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers / by Carlaw, Peggy. Publication: New Delhi : Tata McGraw-Hill, 2004 . xiv, 209 p. : 24 cm. Date: 2004 Availability: Items available: General Stacks 2 (1),
Customer-Driven Services Management by Balachandran,S. Publication: New Delhi Response Books 2004 . xiii,304p 21cm Date: 2004 Availability: Items available: General Stacks 2 (5),
The experience economy by Pine, B. Joseph Publication: Boston: Harvard Business Review Press; 2011 . xxvii, 359 p. , Includes bibliographical references and index. 20 cm. Date: 2011 Availability: Items available: General Stacks (1),
The Routledge Handbook of Consumer Behaviour in Hospitality and Tourism by Dixit, Saurabh Kumar (ed.) Publication: London: Routledge; 2017 . xxix, 483p.; 25 cm Date: 2017 Availability: Items available: General Stacks (1),
Encyclopedia of Business Communication Vol-4 by Rawat, R. Publication: Jaipur: Mark Publishers, 2022 . 249p.; 24x16 cm. Date: 2022 Availability: No items available:

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