Involving customers in new service development / editors, Bo Edvardsson ... [et al.].
Material type: TextSeries: Series on technology management ; v. 11Publication details: London : Imperial College Press ; Hackensack, NJ ; London : Distributed by World Scientific Publishing Co., c2006.Description: viii, 323 p. : ill. ; 24 cmISBN:- 1860946690
- 9781860946691
- 658.575 EDV/Inv 22
- HF5415.153 .I586 2006
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Books | Goa University Library MCA Book Bank | 658.575 EDV/Inv (Browse shelf(Opens below)) | Available | 189702 |
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658.5 CHA/Ope Operations management for competitive advantage (with CD) | 658.5 CHA/Ope Operations management for competitive advantage (with CD) | 658.500285 KIR/Hig High Performance through Process Excellence | 658.575 EDV/Inv Involving customers in new service development / | 658.812 GOS-BOE Customer Relationship Management Essentials | 660.6302815 NAR-CAL Computer aided biomanufacturing | 670.285 CHU/Rap Rapid Prototyping (with CD) |
Includes bibliographical references and index.
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