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Involving customers in new service development / editors, Bo Edvardsson ... [et al.].

By:

Edvardsson, Bo

Contributor(s):

Material type: Text

Text

TextSeries: Series on technology management ; v. 11Publication details: London : Imperial College Press ; Hackensack, NJ ; London : Distributed by World Scientific Publishing Co., c2006.Description: viii, 323 p. : ill. ; 24 cmISBN:

1860946690
9781860946691

Subject(s):

DDC classification:

658.575 EDV/Inv 22

LOC classification:

HF5415.153 .I586 2006

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Goa University Library MCA Book Bank	658.575 EDV/Inv (Browse shelf(Opens below))	Available		189702

Includes bibliographical references and index.

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